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Terms and Conditions

Conditions of Sale:

Orders submitted electronically on this website or otherwise are considered intent to purchase and are treated as such.  All orders are subject to review and acceptance by Beswick Engineering. Orders accepted and entered cannot be cancelled or returned except in a manner that will indemnify the factory and/or distributor against loss.  Further, an order may not be changed, amended, or altered in any way once it has been submitted unless approved by a sales associate.

Payment Forms:

We accept business checks, personal checks, ACH payments, COD (UPS shipments only), wire transfer, Visa and Mastercard, credit cards.

Payment Terms:

Unless you have an open account with Beswick Engineering, the full payment is required before the goods are shipped.  All open accounts that have Net 30 day payment terms are expected to pay no later than 30 days after the goods are shipped.

Open Accounts:

Beswick extends open account credit terms for qualified customers.  Credit terms are given at the discretion of Beswick Engineering and are subject to termination at any point for any reason.  Application for credit terms requires at least three credit references with one reference being from a commercial bank.  Please contact the factory for questions in regards to the application for an open line of credit with Beswick Engineering.

Shipping and Handling:

 

All orders placed on this site are shipped from our world headquarters in Greenland, NH, USA 03840-2442 unless we choose otherwise.  Due to the fluctuations in shipping rates, we cannot guarantee any shipping pricing until the time of shipment.  We can provide the customer with a shipping estimate if requested.  We ship via UPS.  Federal Express (collect billing only) may be charged a handling fee.  All orders are shipped prepay & add using UPS ground service unless it is stated otherwise on the order. At the discretion of the factory we might, for a fee, ship using other methods or with special packaging as requested by the customer.

 

Delivery Schedule: 

Order shipping dates are determined by the factory work load and product availability. All orders are shipped as soon as the parts are available unless the purchase order states otherwise.  Partial shipment requests must be submitted in writing and will be granted at the discretion of Beswick Engineering.  Contract or blanket orders are granted at the discretion of Beswick Engineering and must be shipped within 1-year from the date of the order.

Shipping Insurance:

 

Outgoing shipments will all be insured to cover the amount of the package unless indicated otherwise by the customer.  Customers requesting uninsured shipments must sign Beswick’s No Insurance Document prior to any uninsured shipment leaving the Beswick factory.  Uninsured shipments are the sole responsibility of the customer.  Beswick Engineering will not be responsible for any damages, including those of lost packages, that arise from shipping to or from the customer.  The customer is responsible to pay the full invoice and is also responsible for prosecuting any claim for damages in transit with the shipping carrier.

Prices:

Prices are based on FOB, Greenland, NH, USA.  Prices are listed in US$ and are subject to change without notice.  Product prices exclude any applicable duty, taxes, freight, wire fees, etc.  All customs fees are the sole responsibility of the customer.  Website pricing is valid only for direct customers of Beswick USA.  All customers within the Asia Pacific region are required to receive pricing and place orders through Beswick Singapore.

Minimum Order:

There is a $50.00 minimum for each purchase order placed and shipped.

Printed Catalog Errors:

Product information is current at the time of printing.  We reserve the right to change models, specifications and designs without notice.

Online Catalog Errors:

We strive to have all information complete, up-to-date, and accurate.  We will attempt to update any error on our site immediately after being notified.  The presented product information on our online catalog is current at the time of upload, but we reserve the right to change models, specifications, and designs without notice.

Return Policy:

 

Claims for any quantity discrepancy or quality problem must be made in writing within 10 days of receipt of material. The factory must be contacted for a Return Merchandise Authorization (RMA) number to be issued prior to any return. No returns are accepted without an RMA number. The RMA number must be clearly marked on the outside of any returned parcel. Our liability is limited to repair or replacement. No returns or exchanges are accepted after 60 days from date of shipment. We reserve the right to refuse any unauthorized returns unless a specific exception is made in writing.  Any debit taken by the customer before a credit is issued by Beswick Engineering will not be honored.

Restock Charge:

Standard products returned in condition suitable for resale may be subject to at least a 25% restocking charge.  Non-standard parts include parts with certain optional o-rings and/or finishes and are considered special production runs and may not be eligible for return or credit.

Shortage/Damage:

Claims for shortages or damages must be made in writing within 10 days after delivery of material. Beswick Engineering cannot be held responsible if we are not notified in that time period. Claims must include purchase order number and date of purchase. Our liability is limited to repair or replacement.

Additional Warranty Information:

Beswick warrants that its products shall be free from defects in materials and workmanship under normal use for sixty (60) days from the date of receipt of the product(s) by you.  This warranty is limited to the customer and is not transferable.  Any implied warranties are limited to (60) days from the date of receipt of the product(s).

The entire liability of Beswick and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the product that does not meet this warranty that is returned to Beswick at your cost and risk or (b) replacement of the product at Beswick's discretion.  This limited warranty is void if any product damage has resulted from accident, abuse, misapplication, service or modification by someone other than Beswick or a Beswick authorized service agent.  You shall be solely responsible for determining the suitability of Beswick products for use in your products even if Beswick provides suggestion/application assistance to you.

Beswick, on behalf of itself and its suppliers, disclaims all other warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose for all of its products.

In no event shall Beswick or its suppliers be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages whatsoever, including without limitation, the cost to procure substitute products, damages for loss of business profits, business interruption, or other pecuniary loss, arising out of the use or inability to use Beswick products.

Exclusions and Limitations: Some jurisdictions do not allow the exclusion or time limitation of certain warranties of the limitation or exclusion of liability for incedental or consequential damages.  Accordingly, some of the above limitations may not apply to you.

NOTE:

All purchase orders placed with Beswick Engineering are subject solely to Beswick Engineering’s terms and conditions.